General Application - Public Service Clerk

IL
Full Time
General - Use when desired title/location is not listed
Entry Level
​​

Office of the Illinois Secretary of State
Alexi Giannoulias

Job Title:     Public Service Clerk (General Application)
Division:     TBD
Union:         SEIU
Location:     TBD
Salary:         Range $3,661 to $5,047 monthly 
                            Range for Intermittent (Part time) $18.36 to $24.34 hourly
Benefits:           https://cms.illinois.gov/benefits/stateemployee.html

Please Note:
When applying for this title you may identify up to three IL Counties or Cook County Zones where you would like to or be willing to work.  See information regarding Cook County Zones below.

Zone 1:    125 W Monroe St, Chicago                 Zone 2:    1470 Lee St, Des Plaines
               191 N Clark St, Chicago                                    2100 N Ridge Rd, Evanston
               2250 S Canal St, Chicago                                  5401 N Elston Ave, Chicago
Zone 3:    1903 N Mannheim Rd, Melrose Park     Zone 4:    41 W 162nd St, South Holland
               5301 W Lexington Ave, Chicago                          7358 W 87th St, Bridgeview
               10300 W Roosevelt Rd, Westchester                   9901 S ML King Dr, Chicago
                                                                                     12633 S Ashland, Calumet Park
Zone 5:    405 Lake Cook Rd, Deerfield               Zone 6:    570 W 209th St, Chicago Heights
               650 Roppolo Dr, Elk Grove Village                       14434 S Pulaski Rd, Midlothian
               1227 E Golf Rd, Schaumburg                            
             
Overview: 
Performs a variety of clerical tasks in rendering service to the general public involving driver privileges and vehicle registration in the State of Illinois at a Driver Services Facility; verifies documents for completeness, accuracy and/or validity, relative to issuance of a driver's license, identification card and/or vehicle registration; performs cashier’s functions, including accepting fees, balancing cash/checks/credit card receipts and preparing deposit records. 

Duties and Responsibilities:
  • Reviews and completes driver's license applications; checks appropriateness and validity of applicant identification documents; administers and grades written drivers examinations; administers vision tests to driver's license applicants; codes applications according to results; explains incorrect test responses to applicants; operates photographic equipment in order to issue a driver's license and/or photo identification; serves as information clerk for Facility, directing applicants and public to appropriate area for service; enters applications, other drivers license or related form and/or applicant information on computer terminal to update records.
  • Performs cashier’s functions for driver’s license and motor vehicle fees, balances cash or checks with validation tape totals to assure that all fees are accurately accounted for; prepares deposit records or other routine financial documents necessary to process collected fees; may be required to take deposit to bank; prepares reports for supervisor on applications processed as required; performs facility opening and/or closing responsibilities as required.
  • Reviews and completes motor vehicle registration applications; reviews fee checks and assures that necessary attachments are present; accepts cash or check for fees and prepares for final processing; performs manual or automated sticker sales.
  • Performs other duties as required or assigned.

Specific Skills:

  • Requires working knowledge of business English, spelling and commercial arithmetic.
  • Requires working knowledge of office methods, practices and procedures.
  • Requires elementary knowledge of basic bookkeeping procedures and techniques.
  • Requires elementary knowledge of the Illinois Vehicle Code as it applies to office tasks pertaining to obtaining or retaining a valid Illinois driver’s license and the processing of various motor vehicle forms.
  • Requires ability to maintain records of some complexity.
  • Requires ability to deal tactfully with the public and to maintain satisfactory working relationships with other employees.
  • Requires ability to communicate both orally and in writing.
  • Requires ability to operate in an independent manner within defined procedures.
  • Requires ability to lift/carry 0 – 25 lbs. and to travel to other facilities and/or mobile locations to perform assigned duties.

Education and Work Experience:

Requires knowledge, skill and mental development equivalent to the completion of elementary school AND one year of general office experience, preferably including six months in a driver or motor vehicle facility and operation of keyboarding equipment.

Application Process: 

  • Please visit https://ilsos.applytojob.gov/apply to apply by completing the online application; you may also upload a resume or other attachments as needed.
  • Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
  • Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).  

 Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.

Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.
 
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