Managerial Assistant III - Information Technology

Springfield, IL
Full Time
Information Technology
Manager/Supervisor
Office of the Illinois Secretary of State
Alexi Giannoulias

Job Title:    Managerial Assistant III – Information Technology
Division:     Administration
Union:         N/A
Location:    501 S. 2nd St., Howlett Bldg. Springfield, IL - Sangamon County
Salary:        Salary $4,656.00 monthly, commensurate with experience

Overview:

Performs a wide variety of highly responsible administrative functions as a staff assistant in developing and coordinating IT education programs and technical training for the agency.  Performs administrative work involving the development and implementation of technical training for agency staff. Maintains a record of all end-user training classes.  Performs extensive liaison duties with IT liaisons, management staff and outside vendors.  Makes recommendations on methods to improve education and training.  Prepares and submits detailed administrative reports. Directs research studies of current education and training methods.  Prepares training aids.  Recommends proposals for expenditures; consults with and advises Admin Staff on any problems or concerns regarding the budget for education and training.  Confers with department supervisors, management and administrative staff to coordinate overall education efforts. 

Duties and Responsibilities:
  • As staff assistant to the Chief Deputy, develops, coordinates, implements and maintains the Secretary of State Information Technology education program; performs a wide variety of highly responsible administrative duties in assisting the Director in directing and coordinating several departmental programs related to education, i.e. agency wide IT education plan, management training plans, development of IT liaison training materials; maintains a record of all end-user training classes.
  • Performs extensive liaison duties with the IT liaisons and Information Technology management staff and outside vendors regarding education on current or future IT software programs and/or operations and with other management personnel in various department to coordinate education and training efforts throughout the state; reviews training modules to assure uniformity with office and operations standards; researches and assists with scheduling and coordinating IT technical development classes.
  • Participates in developing and presenting orientation and Microsoft computer development training for agency staff; develops instruction outlines for specific training presentations; prepares training aids and written materials for instructional programs; researches and assists in the evaluation of computer training needs for skill development.
  • Performs administrative work for the Chief Deputy involving technical and operations training and staff development within the Department of Information Technology, including development, implementation and presentation of education programs, materials, evaluations and audio-visual presentations.
  • Responds to inquiries from management staff, supervisors and others from within and outside the department regarding education programs, requests for training, scheduling online or in person education and/or printed education resources.
  • Recommends proposals for expenditures such as equipment, commodities, travel, printing, educations courses, training aids, and audio-visual presentations and recommends methods to maintain budgetary control. Consults with and advised Admin Staff on any problems or concerns related to the budget for education and training.
  • Performs other duties as required or assigned.
Minimum requirements:
  • Requires knowledge, skill and mental development equivalent to the completion of four (4) years of college, preferably with related coursework and three (3) years professional experience in a public or private organization.
  • Requires the ability to lift and carry 25 lbs.
  • Requires possession of a valid Illinois Driver's License.
Preferred Qualifications:
  • Proficiency in Microsoft Office, particularly PowerPoint, Excel, and Teams.
  • Experience with Learning Management Systems (LMS) like SharePoint. (I have built a Learning Hub on SharePoint)
  • Project management experience in handling multiple training projects across department sections.
  • Basic understanding of IT systems and networks.
  • Experience with event planning/coordinating.
  • Some understanding of graphic design.
  • Communication skills with the ability to explain technical concepts to end users.
  • Good grasp of various training methodologies, in-person or virtual.
Application Process: 
  • Please visit https://ilsos.applytojob.gov/apply to apply by completing the online application; you may also upload a resume or other attachments as needed.
  • Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
  • Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).  
Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.
Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.
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