Deputy Director - Driver Services Metro

Chicago, IL
Full Time
Drivers Services
Executive

 

Office of the Illinois Secretary of State

Alexi Giannoulias

 

 

Job Title:    Deputy Director of the Department of Drivers Services

Division:      Chicago/Metro Operations

Union:         N/A

Location:    Chicago, IL – Cook County

Salary:       Salary begins at $90,000 with salary range commensurate with experience, plus benefits            

Overview: 

The Deputy Director position for Driver Services in the Metro area works with the Director in overseeing the facilities in Cook and the collar counties, providing direction and support.  Subject to management approval, this person functions as a multi-program manager in the Driver Services Department, Field Services Bureau, plans, develops, directs and coordinates operating and program activities through Division management and subordinate managerial/supervisory staff; may exercise additional responsibility for staff functions at the department level such as budgetary, personnel management, statewide training programs and field services programs; formulates and implements major program policies.

Duties and Responsibilities:

  • Develops, directs and implements department procedures and policies for program area and assignments relevant to the Field Services Bureau; reviews, evaluates and vises or develops new program objectives and operational guidelines pertinent to areas of program assignment; provides functional guidance and direction to training coordinators, regional training managers and zone managers for field training implementation.
  • Directs and coordinates the activities of operational and program personnel through subordinate division management, supervisory, professional, technical and support staff consisting of complex functions in the operations of the Field Services Bureau comprised of the following divisions: Downstate Field Services, Metro Area Field Services, and Property Management; is responsible for tracking and reviewing of legislation as well as coordination of Bureau responses where appropriate; evaluates subordinate staff.
  • Defines areas of program research, information and data required to facilitate the managerial decision-making process in the areas of program assignment.
  • Participates in the development and modification of legislation designed for the improvement or effective changes of assigned programs or the implementation of new programs; prepares budgetary materials for the Field Services Bureau through managerial/supervisory staff.
  • Establishes and maintains effective inter-departmental, inter-governmental, public and professional liaisons and contacts; interprets programs, policies and objectives to governmental organizations, the general public and professional groups.
  • Acts in absence of the Department Director by directing day-to day operations of the Department; represents the Director at important meetings and conferences.
  •  Performs other duties as required or assigned.

Specific Skills:

  • Strong oral and written communication, analytical, presentation, critical thinking and organizational skills.
  • Effective problem solving and human relation skills to build a positive office culture.
  • Ability to organize goals, objectives, and daily work activities for the Department aligned with the Office of the Secretary of State’s broader modernization and public service-oriented goals and initiatives.
  • Strong understanding of state government systems, legislative processes, intergovernmental and interdepartmental relationships, and related policies, statutes, and laws.
  • Ability to formulate and implement policies, procedures, and office practices for the Department.
  • Ability to supervise and effectively plan, direct, coordinate, and evaluate the activities of a professional, technical and clerical support staff.
  • Ensure processes and best practices are aligned among employees and offices in Chicago and Springfield and coordinate communications between employees and divisions within the department.
  • Represent, at the request of the Director, the Office of the Secretary of State before the general public and at various meetings and conferences related to the Department.
  • Requires willingness to travel and possession of a valid Illinois driver’s license as required by individual positions within the class.

Minimum Qualifications:

  • 4-year college degree in Public or Business Administration or related fields.
  • 3 to 5 years management experience of professional workforce.
  • Demonstrated success managing multiple divisions toward improved performance a plus.

Application Process: 

Please visit https://ilsos.applytojob.gov/apply to apply by completing the online application; you may also upload a resume or other attachments as needed.

If you have questions about the position or the application process, contact ILSOS Human Resources Officer Jeanne Nowaczewski at [email protected] or 312.814.1148.

Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*