Information Systems Technician I - Web Server Support

Springfield, IL
Full Time
Information Technology
Entry Level

 

Office of the Illinois Secretary of State

Alexi Giannoulias

 

 

 

Job Title:    Information Systems Technician I - Web Server Support

Division:     Systems/Programming – Web Services

Union:        IFT

Location:    501 S Second St, Springfield, IL – Sangamon County

Salary:        Range starting at $4,610.00 monthly

          

Overview: 

Plans, implements and evaluates complex technical software functions within the WebSphere/AIX software environment; installs analyzes, maintains and monitors WebSphere/AIX and other related IBM and third-party software; troubleshoots with assistance from senior staff daily problems, coordinates updates with other sections, evaluates and reviews new software releases and maintenance updates.

 

Duties and Responsibilities:

  • Performs independent systems analysis of projects with easily understood subject areas and relatively few variables and processes; develops, analyzes, writes, debugs, tests and documents new programs; updates existing programs; codes all job control language for the subsequent processing of the program; under guidance and direction of senior staff, performs difficult program testing and debugging, including analyzing test results and applying cross-checks.
  • Assists in detailed studies/analysis of data processing functions, methods and procedures, including computer systems documentation, organizational structures, system environment, methods of operations, problem solving, system enhancement analysis, procedural analysis, forms design; makes recommendations concerning the feasibility of revising existing operations, adapting new applications to data processing solutions or identifying hardware and software improvements.
  • Receives limited assignments in the analysis of operations to determine needed systems revision or conversion to electronic data processing; prepares specification for converting procedures to coded instructions; prepares time and cost estimates and determines unit cost data; assists in providing software development program consultative services to system users and may provide guidance to systems analysis staff; assists in or prepares input/output flowcharts; develops forms, designs machine instructions, block diagrams and programs.
  • Participates in the identification and resolution of hardware and software problems; studies procedural difficulties and operating problems and advises on solution; consults with departmental staff; may periodically be required to act independently in response to unplanned hardware or software failures.
  • Performs systems tuning and measurement functions; may prepare, define, modify, or design hardware and/or software components of data processing systems or develop general and detailed systems design; may install, test, document and implement vendor software packages; may develop and implement custom software.
  • May assist in developing, designing and implementing physical layout plans, hardware/software configuration/installations; may assist in the development, monitoring and maintenance of standards for systems development, hardware selection and network growth; may assist in the preparation or modification of detailed documentation for assigned hardware and software systems including designing forms and preparing system documentation and required manuals, systems narratives and flowcharts, computer block diagrams, network diagrams, etc.
  • Writes programs from clearly defined specifications indicating all inputs, outputs and edits required; enters program; develops or updates assigned segments of a large and complex data processing system; assists in providing ongoing support to end user; may perform system administration duties according to established standards.
  • May assist in the development of training programs; may prepare training materials; may conduct training programs for all levels of users supported by the department.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Specific Skills:

  • Requires working knowledge of the capabilities that may be provided by different components of a computer configuration.
  • Requires working knowledge of systems design and implementation, including the way programs are written, compiled and tested, the methods of operating computers, and the way data is transcribed into a form suitable for reading by computers.
  • Requires working knowledge of the devices for capturing data for computers and the means available for receiving and transmitting data from remote locations to a computer.
  • Requires working knowledge of the principles and techniques of computer system documentation.
  • Requires the ability to follow oral and/or written instructions and to carry out routine operations, once established, without further instructions.
  • Requires the ability to analyze data logically and to present results with clarity and comprehension, orally, in written or graphic form.
  • Requires willingness to travel and possession of a valid Illinois driver’s license as required by individual positions within the class.
  • Ability to lift/carry 0 – 50 lbs.

Education and Work Experience:

Requires knowledge, skill, and mental development equivalent to completion of one year of college, with coursework in the computer science field OR 1.5 years of technical systems and programming experience OR any equivalent combination of education and experience.

Application Process: 

 

Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.

Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.

Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status



Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*