Intermittent Public Service Representative
Silvis, IL
Part Time
Drivers Services
Entry Level
Office of the Illinois Secretary of State | |
Alexi Giannoulias | |
Job Title: Intermittent Public Service Representative
Division: Driver’s Services
Union: SEIU
Location: 2001 5th St., Silvis, IL - Rock Island County
Salary: Starting salary for part time is $21.61 hourly.
Attn: Employees performing these duties must be 21 years of age by the start date of employment
Please Note:
To be considered for this vacancy you MUST establish eligibility by taking and passing a written, multiple-choice examination administered at an ILSOS, Department of Personnel Testing location. Please reach out to the location where you would like to test to make an appointment.
Chicago (312-793-5515) Springfield (217-782-4783)
- Appointments may be made for the following sessions:
- Tuesday 1:00 PM
- Wednesday 9:00 AM
- Thursday 1:00 PM
- Walk-in candidates may be accepted at the discretion of the testing center, if space is available; scheduled applicants will receive priority when testing. Unscheduled applicants (walk-ins) must have completed an online application prior to arrival or may complete an online application, in a Department of Personnel office, prior to the beginning of the testing session; allow at least 20 minutes.
- Questions related to job postings or applying and testing for positions can be answered by contacting the Department of Personnel or by e-mail at
- Additional information regarding job titles, minimum qualifications, hiring procedures or Community Testing opportunities is available at:
Overview:
Performs paraprofessional work to administer road examinations to applicants for all classes of driver's licenses, including Commercial Drivers Licenses; administers and grades written drivers examinations; performs cashier functions for driver's license and/or motor vehicle fees, balances cash or checks with validation tape totals and prepares deposit records; reviews and completes motor vehicle title and registration applications.
Duties and Responsibilities:
Performs paraprofessional work to administer road examinations to applicants for all classes of driver's licenses, including Commercial Drivers Licenses; administers and grades written drivers examinations; performs cashier functions for driver's license and/or motor vehicle fees, balances cash or checks with validation tape totals and prepares deposit records; reviews and completes motor vehicle title and registration applications.
Duties and Responsibilities:
- Administers road examinations to applicants for all classes of driver's licenses; serves as information clerk to the public; explains improper actions to applicants during the examination; reviews and completes driver's license applications for processing; checks appropriateness and validity of applicant identification documents.
- Administers and grades written drivers examinations; explains incorrect test responses, codes applications according to results; administers vision tests and operates photographic equipment to prepare photo identification (ID) or driver's license for applicants.
- Performs cashier functions for driver license and/or motor vehicle fees; balances cash or checks with validation tape totals to assure that all fees are accurately accounted for; prepares deposit records or other routine financial documents necessary to process collected fees; may be required to take deposit to bank; prepares reports for supervisor on applications processed as required; performs facility opening and/or closing responsibilities as required.
- Reviews and completes motor vehicle title and registration applications, reviews fee checks and assures necessary attachments are present; accepts cash or checks for fees and prepares for final processing; performs manual or automated sticker sales as required.
- Performs other duties as required or assigned.
Education and Experience:
Requires knowledge, skill and mental development equivalent to completion of eight years elementary school and two years of general office experience preferably including one year in a driver or motor vehicle facility and operation of keyboard equipment.
Knowledge, Skills and Abilities:
Requires knowledge, skill and mental development equivalent to completion of eight years elementary school and two years of general office experience preferably including one year in a driver or motor vehicle facility and operation of keyboard equipment.
Knowledge, Skills and Abilities:
- Requires working knowledge of business English, spelling and commercial arithmetic.
- Requires working knowledge of office methods, practices and procedures.
- Requires elementary knowledge of the Illinois Vehicle Code as it applies to office tasks and road examinations pertaining to obtaining or retaining a valid Illinois Driver's License and the processing of various motor vehicle forms.
- Requires elementary knowledge of basic bookkeeping procedures and techniques.
- Requires ability to maintain records of some complexity.
- Requires ability to deal tactfully with the general public and to maintain satisfactory working relationships with other employees.
- Requires ability to communicate both orally and in writing.
- Requires ability to operate in an independent manner within defined procedures.
- Requires possession of a valid Illinois Driver's License.
- Requires - ability to lift/carry 0-25 lbs. and travel to other facilities and/or mobile locations to perform assigned duties.
- Please visit https://ilsos.applytojob.gov/apply to apply by completing the online application; you may also upload a resume or other attachments as needed.
- Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
- Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).
Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.
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